PRIVACY POLICY

Tilla Skin — tillaskin.com

1. What Information We Collect

We collect the following information when you visit or make a purchase from our website.

Personal information including your name, address, email address, phone number and payment details. Order information including the items you purchased, transaction amounts and your shipping address. Technical information including your IP address, browser type, cookies and general website usage data.

2. How We Use Your Data

We use your information to process and fulfil your orders, to provide order updates and send promotional communications with your consent, to improve our website, customer experience and services, and to comply with legal obligations including accounting and fraud prevention.

3. Data Sharing

We only share your data with trusted third parties who help us operate our business. This includes payment processors for secure transactions, shipping carriers to deliver your order, and analytics providers to help us understand how our website is used. We never sell your personal information to third parties. Ever.

4. Data Storage

Order records are stored for legal and tax purposes as required by Australian law. Personal information is stored only for as long as necessary to fulfil the purposes for which it was collected.

5. Your Rights

You have the right to access and correct your personal information at any time. You can request the deletion of your personal data. You can restrict or object to how your data is processed. You can withdraw your consent to marketing communications at any time by clicking unsubscribe in any email or by contacting us directly. To exercise any of these rights please contact us at info@tillaskin.com and we will respond within a reasonable timeframe.

6. Cookies

We use cookies to provide essential website functionality including shopping cart features and to analyse website usage. You can disable cookies in your browser settings at any time, however please note that some features of the website may not function properly if cookies are disabled.

7. Contact

For any questions or concerns about your privacy or how we handle your data, please contact us at info@tillaskin.com. We aim to respond to all enquiries within 24 hours on business days.

Last updated: June 2026